Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Response
Countless users and merchants are posting online claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with similar services.
They have suggested members to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods following member complaints.
